Privacy Policy
Last updated: September 2026
This policy explains what information Hospitalia collects through hospitalia.net, how we use it, and the choices you have. It covers this website only; medical records created during care delivery are handled under our clinical confidentiality practices and the agreement with the relevant employer, pharmaceutical partner or patient.
Information we collect
We keep data collection to what a request needs:
- Details you submit in a form: name, phone number, email address, company or organisation, and anything you write in the message field.
- Programme enquiry details for corporate and patient support requests, such as therapeutic area, programme stage and approximate patient or employee volume.
- Basic technical data your browser sends, such as pages viewed, referring page, approximate location and device type.
How we use it
We use your details to answer your enquiry, prepare a proposal, deliver the service you asked for, and improve the website. We do not sell your data, and we do not use enquiry details for unrelated marketing.
Cookies and analytics
Essential cookies keep the site working and remember your language and cookie choice. Analytics and marketing cookies only run if you accept them in the cookie banner. You can change your choice at any time through the "Cookie preferences" link in the footer.
Sharing
We share information only with service providers that help us operate the site and respond to enquiries (for example hosting and email delivery), and where we are required to by law. Providers act on our instructions and may not use your data for their own purposes.
Retention
Enquiry details are kept for as long as needed to handle your request and to meet our record-keeping obligations, then deleted or anonymised.
Your choices
You can ask us to access, correct or delete the personal data you have given us, or to stop contacting you. You can reach us on 01063151838 or through the contact form on this site.
Changes to this policy
If this policy changes, we will update the date at the top of this page. Material changes will be highlighted on the site.